24/7 Guest Messaging

Communication is key in the hospitality industry. Our dedicated team ensures round-the-clock interaction with your guests, providing timely responses and solutions to their inquiries and concerns, ensuring a seamless and enjoyable stay.

Pricing Strategy

Unlike automated systems, our pricing strategy is managed by a skilled BNBUP Care receptionist. They are adept at analyzing market trends, seasonality, and local events to set the perfect price point. This human touch in pricing ensures your property remains competitive and profitable.

Efficient Problem Resolution

We take the stress out of property management by swiftly addressing any guest-related issues. Our experienced team ensures every challenge is met with a professional and timely solution, maintaining a high standard of guest satisfaction.

Cleaning coordination

Understanding the importance of cleanliness, we coordinate with your chosen cleaning partner or assist in finding a new one if needed. While the cleaning costs are borne directly by you, we ensure the service quality is top-notch and aligns with your property's standards.

Review management

Our team encourages guests to leave reviews and responds thoughtfully to each one, highlighting your property's strengths and addressing feedback to build a positive reputation.

Continuous Improvement Reporting

Stay informed with detailed reports on your property’s performance. We analyze guest feedback, occupancy rates, and other important metrics, offering insights and recommendations for ongoing enhancements.

We have your back

Our team of receptionists have huge experience in managing short stay properties. We are always here to keep your business running and optimize it!

Flexible Management Roles

Silent Partner Option: If you prefer to retain control over major decisions, we can act as a silent partner, handling only basic operational tasks while keeping you informed and involved in key decisions.

Full Management Option: For hosts seeking complete peace of mind, we offer a full management option. Here, we take the reins, making most hosting decisions on your behalf. This includes handling guest interactions, pricing adjustments, problem-solving, and more, allowing you to enjoy the benefits of your property with minimal involvement.

Guest screening

We conduct thorough guest screening, verifying identities and reviewing rental histories to ensure only suitable guests stay at your property.