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24/7 MESSAGING.
WE CARE.Round-the-clock communication with guests,
ensuring timely and professional responses to all inquiries and concerns. -
GUEST SCREENING,
WE CARE.Comprehensive screening of guests to ensure compatibility with your property's rules and standards.
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CONTINOUS IMPROVEMENT,
WE CARE.Regular reports and insights on property performance, with actionable suggestions for enhancements.
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你好, WE CARE.
With our international team of receptionists, wherever your guests are from, we are available to guide them.
WELCOME TO BNBUP
Discover our virtual co-host service, bring your cleaner and we manage the rest.
24/7 Guest Messaging
Communication is key in the hospitality industry. Our dedicated team ensures round-the-clock interaction with your guests, providing timely responses and solutions to their inquiries and concerns, ensuring a seamless and enjoyable stay.
Pricing Strategy
Unlike automated systems, our pricing strategy is managed by a skilled BNBUP Care receptionist. They are adept at analyzing market trends, seasonality, and local events to set the perfect price point. This human touch in pricing ensures your property remains competitive and profitable.
Efficient Problem Resolution
We take the stress out of property management by swiftly addressing any guest-related issues. Our experienced team ensures every challenge is met with a professional and timely solution, maintaining a high standard of guest satisfaction.
Cleaning coordination
Understanding the importance of cleanliness, we coordinate with your chosen cleaning partner or assist in finding a new one if needed. While the cleaning costs are borne directly by you, we ensure the service quality is top-notch and aligns with your property's standards.
Review management
Our team encourages guests to leave reviews and responds thoughtfully to each one, highlighting your property's strengths and addressing feedback to build a positive reputation.
Continuous Improvement Reporting
Stay informed with detailed reports on your property’s performance. We analyze guest feedback, occupancy rates, and other important metrics, offering insights and recommendations for ongoing enhancements.
We have your back
Our team of receptionists have huge experience in managing short stay properties. We are always here to keep your business running and optimize it!
Flexible Management Roles
Silent Partner Option: If you prefer to retain control over major decisions, we can act as a silent partner, handling only basic operational tasks while keeping you informed and involved in key decisions.
Full Management Option: For hosts seeking complete peace of mind, we offer a full management option. Here, we take the reins, making most hosting decisions on your behalf. This includes handling guest interactions, pricing adjustments, problem-solving, and more, allowing you to enjoy the benefits of your property with minimal involvement.
Guest screening
We conduct thorough guest screening, verifying identities and reviewing rental histories to ensure only suitable guests stay at your property.
99€ per month with no on-boarding fees
Ready to get started? Add your property to our service and our on-boarding team will get your property live with our care.
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Starting with short stay hospitality?
Get your hosting journey off to the best possible start with BNBUP Start & Perform.
For just 299€, we’ll help you:- Analyze Local Competition: Understand the market and position your property for maximum bookings.
- Accurate Income Forecast: Get a clear picture of your earning potential before you list.
- Listing Optimization: Stand out with a high-converting, optimized listing tailored to your property.
- Ideal Property Setup: Discover the right setup and amenities to attract your target guests and maximize your rental's appeal.
BNBUP LIVE™
Discover the work of our receptionists and how they make decisions to empower your short stay property